Privacy Policy.

Information We Collect

The information we collect depends on how you interact with WATCH DESIGN PROJEKT and which services you use.

We may collect information such as:

• Name and surname
• Email address
• Company or brand name
• Telephone number, if provided
• Website or social-media profile, if provided
• Project enquiries and project requirements
• Design briefs, CAD files, images and reference materials
• Billing and invoicing information
• Appointment information submitted through Calendly
• Payment-related information processed through Stripe
• Technical website information such as browser, device and IP data

We only aim to collect information that is relevant to operating our business, communicating with clients and delivering our services.

How We Use Your Information

We may use personal information for legitimate business and service-related purposes, including:

• Responding to enquiries and contact-form submissions
• Understanding your project and preparing quotations
• Communicating during design, CGI or production projects
• Delivering agreed services and project files
• Scheduling calls and meetings
• Processing payments and maintaining accounting records
• Managing client relationships and project history
• Maintaining and improving our website
• Protecting our website and business from misuse or fraud
• Complying with legal, tax and accounting obligations

We do not sell personal information to third parties.

Legal Basis for Processing

Where applicable data-protection law requires a legal basis for processing, WDP may process personal data because:

• It is necessary to respond to your enquiry or take steps before entering into a contract with you.
• It is necessary to perform a contract or provide services you have requested.
• We have a legitimate business interest in operating, improving and protecting our business and services.
• Processing is necessary to comply with legal, accounting or tax obligations.
• You have given consent where consent is required.

Services We Use

WDP uses a small number of third-party services to operate the website and manage client communications and payments.

These providers may process information as necessary to provide their services to WDP. Their own privacy policies and terms may also apply.

Who We May Share Information With

WDP does not sell or rent personal data.

We may share information only where reasonably necessary to operate our business or provide your project.

This may include:

• Squarespace
• Stripe
• Calendly
• Google / Gmail
• Accountants or professional advisers
• Manufacturers and suppliers involved in your project
• Shipping or logistics providers where required
• Authorities where disclosure is legally required

For example, where WDP is managing prototype or bulk production, relevant contact, shipping or project information may need to be shared with manufacturers or suppliers in order to complete the project.

Cookies & Website Data

Our website is hosted through Squarespace and may use cookies or similar technologies necessary for website functionality, security, performance and basic analytics.

Some cookies are necessary for the website to operate correctly. Other cookies may help us understand general website usage and improve the visitor experience.

Where legally required, visitors will be given an appropriate choice regarding non-essential cookies.

International Data Processing

Some of the service providers used by WDP, including Squarespace, Stripe, Calendly and Google, may process or store information in countries outside Croatia or the European Economic Area.

Where required by applicable data-protection law, such transfers are handled using appropriate legal safeguards provided by the relevant service provider.

How Long We Keep Information

WDP keeps personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legal, contractual, tax, accounting or dispute resolution purposes.

Client and project records may be retained after completion of a project where reasonably necessary to maintain project history, provide future support, meet accounting requirements or protect WDP's legitimate legal interests.

Information that is no longer reasonably required may be deleted or anonymized.

Your Privacy Rights

Depending on the law applicable to you, you may have rights regarding personal information held by WDP.

These may include the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data-protection authority

These rights are subject to the conditions, exemptions and limitations provided by applicable law.

Data Security

WDP takes reasonable steps to protect personal and project information against unauthorized access, misuse, loss, alteration or disclosure.

We also rely on reputable service providers such as Squarespace, Stripe, Calendly and Google for infrastructure, payment processing, scheduling and communications.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

WDP may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the service providers we use.

The latest version will be published on the WATCH DESIGN PROJEKT website together with the date of the most recent update.